Report Info[edit | edit source]

Voluntary Accessibility Conformance Report, EN 301 549 Edition (Based on VPAT® Version 2.4)

Name of Product/Version: BlueSpice 4.1

Report Date: 10/07/2022

Product Description: Web-based MediaWiki knowledge management tool

Contact Information: Submit a support form.

Notes:

Evaluation Methods Used:

Applicable Standards/Guidelines[edit | edit source]

This report covers the degree of conformance for the following accessibility standard/guidelines:

Standard/Guideline Included In Report
Web Content Accessibility Guidelines 2.1 Level A (Target: Level AA)
EN 301 549 Accessibility requirements suitable for public procurement of ICT products and services in Europe, - V3.1.1 (2019-11) Not yet documented

Terms[edit | edit source]

The terms used in the Conformance Level information are defined as follows:

  • Supports: The functionality of the product has at least one method that meets the criterion without known defects or meets with equivalent facilitation.
  • Partially Supports: Some functionality of the product does not meet the criterion.
  • Does Not Support: The majority of product functionality does not meet the criterion.
  • Not Applicable: The criterion is not relevant to the product.
  • Not Evaluated: The product has not been evaluated against the criterion. This can be used only in WCAG Level AAA criteria.

WCAG 2.x Report[edit | edit source]

Tables 1 and 2 document conformance with EN 301 549:

  • Chapter 9 - Web
  • Sections 10.1-10.4 of Chapter 10 - Non-Web documents
  • Sections 12.1.2 and 12.2.4 of Chapter 12 - Documentation

Note: When reporting on conformance with the WCAG 2.x Success Criteria, they are scoped for full pages, complete processes, and accessibility-supported ways of using technology as documented in the WCAG 2.0 Conformance Requirements.

PDF output of wiki pages[edit | edit source]

PDF output of wiki pages is currently not sufficiently tagged and therefore cannot produce accessible PDFs.

It is, however, possible for users to upload and link accessible PDFs in the wiki.

Support documents[edit | edit source]

BlueSpice is documented in BlueSpice-based wikis. Therefore, the same criteria for Web/Authoring tools also apply for Support Docs. When content in and for these wikis is created (such as videos and wiki pages), these pages are frequently reviewed for accessibility (such as heading levels, alt-text, table syntax and captioning/transcripts for videos). In addition, the helpdesk footer contains an accessibilty link to an accessibility disclaimer that allows users to provide feedback.

Bundled extensions[edit | edit source]

All extensions and functionality developed by HalloWelt! is regularly tested for accessibility issues starting with BlueSpice 4.1. Other bundled extensions not developed by HalloWelt! can have issues that need to be resolved by the according developers. We take as much time as possible to also review these extensions and provide accessibility information for them. See attached list of extensions.

Table 1: Success Criteria, Level A[edit | edit source]

Note: The self-assessment for this evaluation has been conducted to the best of our knowledge regarding accessibility testing.

Criteria Conformance Level Remarks and Explanations
1.1.1 Non-text Content (Level A) Web: Supports

Authoring tool: Supports

Support docs: Supports

Web: GUI Elements (G94)

Authoring Tool: (H37 user task)

Also applies to:
EN 301 549 Criteria
· 9.1.1.1 (Web)
· 11.8.2 (Authoring Tool)
· 12.2.4 (Support Docs)
1.2.1 Audio-only and Video-only (Prerecorded) (Level A) Web/Authoring tool:

Video: Partially supports

Audio: Supports

Support docs: Supports

Web/Authoring tool: Videos have to be captioned and hosted outside the wiki to have captions. Linked audio files are embedded with standard HTML<audio> tag.

Support Docs: Video Tutorials are screencasts that are uploaded to YouTube including a caption file.

Also applies to:
EN 301 549 Criteria
· 9.1.2.1 (Web)
· 11.8.2 (Authoring Tool)
· 12.2.4 (Support Docs)
1.2.2 Captions (Prerecorded) (Level A) Web/Authoring tool:

Video: Supports

Audio: Supports

Support docs: Supports

Web: Audio can be accompanied by text file; Accessible video can be uploaded to video streaming services. Embedded video: uses tandard video-html-Tag.

Authoring Tool: n/a - no authoring tool available.

Support docs: Video Tutorials are screencasts that are uploaded to YouTube including a caption file.

Also applies to:
EN 301 549 Criteria
· 9.1.2.2 (Web)
· 11.8.2 (Authoring Tool)
· 12.2.4 (Support Docs)
1.2.3 Audio Description or Media Alternative (Prerecorded) (Level A) Web/Authoring tool: Supports

Support docs: Supports

Web/Authoring tool: it is the responsibility of users to provide media alternatives to support this criterion.

Support docs: Video tutorials are hosted on YouTube. Audio track and caption file already provides the necessary information.

Also applies to:
EN 301 549 Criteria
· 9.1.2.3 (Web)
· 11.8.2 (Authoring Tool)
· 12.2.4 (Support Docs)
1.3.1 Info and Relationships (Level A) Web/Authoring tool: Supports

Support docs: Supports

Use of ARIA landmarks roles and labels throughout the GUI.
Also applies to:
EN 301 549 Criteria
· 9.1.3.1 (Web)
· 11.8.2 (Authoring Tool)
· 12.2.4 (Support Docs)
1.3.2 Meaningful Sequence (Level A) Web/ Authoring tool/Support docs: Supports Skiplinks, sequence of menus and sidebars organized with landmarks
Also applies to:
EN 301 549 Criteria
· 9.1.3.2 (Web)
· 11.8.2 (Authoring Tool)
· 12.2.4 (Support Docs)
1.3.3 Sensory Characteristics (Level A) Web/Authoring tool/Support docs: Not applicable Elements are not dependent on or referenced by shape, size, sound or location
Also applies to:
EN 301 549 Criteria
· 9.1.3.3 (Web)
· 11.8.2 (Authoring Tool)
· 12.2.4 (Support Docs)
1.4.1 Use of Color (Level A) Web/Authoring tool/Support docs: Supports Where buttons or other elments uses color, the label conveys the meaning of the button. No other color elements that convey meaning currently exist.
Also applies to:
EN 301 549 Criteria
· 9.1.4.1 (Web)
· 11.8.2 (Authoring Tool)
· 12.2.4 (Support Docs)
1.4.2 Audio Control (Level A) Web/Authoring tool/Support docs: Supports There is no default audio content provided. Users need to adhere to this criterion when creating content.
Also applies to:
EN 301 549 Criteria
· 9.1.4.2 (Web)
· 11.8.2 (Authoring Tool)
· 12.2.4 (Support Docs)
2.1.1 Keyboard (Level A) Web/Authoring tool: Partially supports

Support docs: Supports

All extensions and functionality developed by HalloWelt! is regularly tested for keyboard functionality. Other bundled extensions not developed by HalloWelt can have issues that need to be resolved by the according developers. See attached list of extensions.

Keyboard traps in visual editing mode can be circumvented by adding content in source editing mode.

Also applies to:
EN 301 549 Criteria
· 9.2.1.1 (Web)
· 11.8.2 (Authoring Tool)
· 12.2.4 (Support Docs)
2.1.2 No Keyboard Trap (Level A) Web/Authoring Tool/Support docs: Partially supported Same as 2.1.1
Also applies to:
EN 301 549 Criteria
· 9.2.1.2 (Web)
· 11.8.2 (Authoring Tool)
· 12.2.4 (Support Docs)
2.1.4 Character Key Shortcuts (Level A 2.1 only) Web/ Authoring Tool/Support docs:

Not applicable

Character key shortcusts are not used.
Also applies to:
EN 301 549 Criteria
· 9.2.1.4 (Web)
· 11.8.2 (Authoring Tool)
· 12.2.4 (Support Docs)
2.2.1 Timing Adjustable (Level A) Web/ Authoring Tool/Support docs:

Not applicable

No timed content or functionality is used.
Also applies to:
EN 301 549 Criteria
· 9.2.2.1 (Web)
· 11.8.2 (Authoring Tool)
· 12.2.4 (Support Docs)
2.2.2 Pause, Stop, Hide (Level A) Web/ Authoring Tool/Support docs:

Not applicable

No moving, blinking, scrolling, or auto-updating information that starts automatically is used.
Also applies to:
EN 301 549 Criteria
· 9.2.2.2 (Web)
· 11.8.2 (Authoring Tool)
· 12.2.4 (Support Docs)
2.3.1 Three Flashes or Below Threshold (Level A) Web/ Authoring Tool/Support docs:

Not applicable

No flashing or blinking functionality is used.
Also applies to:
EN 301 549 Criteria
· 9.2.3.1 (Web)
· 11.8.2 (Authoring Tool)
· 12.2.4 (Support Docs)
2.4.1 Bypass Blocks (Level A) Web/Authoring tool/Support docs: Supports Skip links (G124) and Aria landmarks (ARIA11) are provided.
Also applies to:
EN 301 549 Criteria
· 9.2.4.1 (Web)
· 11.8.2 (Authoring Tool)
· 12.2.4 (Support Docs)
2.4.2 Page Titled (Level A) Web/Authoring tool/Support docs: Supports Users can provide meaningful H1 text (as page name or display title)
Also applies to:
EN 301 549 Criteria
· 9.2.4.2 (Web)
· 11.8.2 (Authoring Tool)
· 12.2.4 (Support Docs)
2.4.3 Focus Order (Level A) Web/Authoring tool: Partially supports

Support docs: Supports

All extensions and functionality developed by HalloWelt! is regularly tested for keyboard functionality and focus order. Other bundled extensions not developed by HalloWelt can have issues that need to be resolved by the according developers. See attached list of extensions.
Also applies to:
EN 301 549 Criteria
· 9.2.4.3 (Web)
· 11.8.2 (Authoring Tool)
· 12.2.4 (Support Docs)
2.4.4 Link Purpose (In Context) (Level A) Web/Authoring tool/Support docs: Supports Web:

Authoring Tool: Techniques used G91, ARIA7, ARA8

Also applies to:
EN 301 549 Criteria
· 9.2.4.4 (Web)
· 11.8.2 (Authoring Tool)
· 12.2.4 (Support Docs)
2.5.1 Pointer Gestures (Level A 2.1 only) Web/Authoring tool/Support docs:

Not applicable

Application does not use functionality that uses multipoint or path-based gestures for operation.
Also applies to:
EN 301 549 Criteria
· 9.2.5.1 (Web)
· 11.8.2 (Authoring Tool)
· 12.2.4 (Support Docs)
2.5.2 Pointer Cancellation (Level A 2.1 only) Authoring tool: Supported

Web/Support docs:

Not applicable

For content that is draggable, releasing the picked-up item outside a drop target reverses the action.

Also applies to:
EN 301 549 Criteria
· 9.2.5.2 (Web)
· 11.8.2 (Authoring Tool)
2.5.3 Label in Name (Level A 2.1 only) Web/Authoring tool/Support docs:

Partially supports

For controls with a visible label (e.g., link text, button text, programmatically linked label, images in links with text) the accessible name is not always the same as the visible label.

The accessible name does not always contain a match for the string of the visible label.

Also applies to:
EN 301 549 Criteria
· 9.2.5.3 (Web)
· 11.8.2 (Authoring Tool)
· 12.2.4 (Support Docs)
· 12.2.4 (Support Docs)
2.5.4 Motion Actuation (Level A 2.1 only) Web/ Authoring Tool/Support docs:

Not applicable

No device motion elements such as shaking or tilting of the user device are used.
Also applies to:
EN 301 549 Criteria
· 9.2.5.4 (Web)
· 11.8.2 (Authoring Tool)
· 12.2.4 (Support Docs)
3.1.1 Language of Page (Level A) Web/ Authoring Tool/Support docs:

Supports

Lang attribute on html element is set (H57)
Also applies to:
EN 301 549 Criteria
· 9.3.1.1 (Web)
· 11.8.2 (Authoring Tool)
· 12.2.4 (Support Docs)
3.2.1 On Focus (Level A) Web/Authoring tool: Partially supports

Support docs: Supports

All extensions and functionality developed by HalloWelt! is regularly tested for keyboard functionality and focus order. Other bundled extensions not developed by HalloWelt can have issues that need to be resolved by the according developers. See attached list of extensions.
Also applies to:
EN 301 549 Criteria
· 9.3.2.1 (Web)
· 11.8.2 (Authoring Tool)
· 12.2.4 (Support Docs)
3.2.2 On Input (Level A) Web/Authoring tool: Partially supports

Support docs: Supports

Forms are not automatically submitted when a user changes a field.
Also applies to:
EN 301 549 Criteria
· 9.3.2.2 (Web)
· 11.8.2 (Authoring Tool)
· 12.2.4 (Support Docs)
3.3.1 Error Identification (Level A) Web/Authoring tool: Partially supports

Support docs: Not applicable

Errors are displayed and announced correctly.
  • Alert banners with aria role alert
  • conditional dialogs need to be acknowledged

Not supported:

  • No warnings in some cases, e.g. when a book is created without saving it.
Also applies to:
EN 301 549 Criteria
· 9.3.3.1 (Web)
· 11.8.2 (Authoring Tool)
· 12.2.4 (Support Docs)
3.3.2 Labels or Instructions (Level A) Web/ Authoring Tool/Support docs:

Supports

Labels or instructions are provided when content requires user input. (ARIA1,9, G89, H71, G184)
Also applies to:
EN 301 549 Criteria
· 9.3.3.2 (Web)
· 11.8.2 (Authoring Tool)
· 12.2.4 (Support Docs)
4.1.1 Parsing (Level A) Web/ Authoring Tool/Support docs:

Supports

Correct parsing is continuously checked in IDEs as well as browser checks (Chrome Lighthouse). Errors are reported in ticket system.
Also applies to:
EN 301 549 Criteria
· 9.4.1.1 (Web)
· 11.8.2 (Authoring Tool)
· 12.2.4 (Support Docs)
4.1.2 Name, Role, Value (Level A) Web/ Authoring Tool/Support docs:

Partially supports

Mainly standard HTML controls and common frameworks such as bootstrap are used to create interace components.

Applied techniques: Aria14,16; H91, H44, H64, H88

Not supported: ExtJS Grid pagination currently does not correctly identify buttons. This functionality is used on many tables throughout the wiki.

Also applies to:
EN 301 549 Criteria
· 9.4.1.2 (Web)
· 11.8.2 (Authoring Tool)
· 12.2.4 (Support Docs)

Table 2: Success Criteria, Level AA[edit | edit source]

Notes:

Criteria Conformance Level Remarks and Explanations
1.2.4 Captions (Live) (Level AA) Web/ Authoring Tool/Support docs:

Not applicable

No live audio content is provided.
Also applies to:
EN 301 549 Criteria
· 9.1.2.4 (Web)
· 11.8.2 (Authoring Tool)
· 12.2.4 (Support Docs)
1.2.5 Audio Description (Prerecorded) (Level AA) Web/ Authoring Tool/Support docs:

Supports

Web/Authoring Tool: No audio content is provided.

Support docs: Video tutorials have subtitles.

Also applies to:
EN 301 549 Criteria
· 9.1.2.5 (Web)
· 11.8.2 (Authoring Tool)
· 12.2.4 (Support Docs)
1.3.4 Orientation (Level AA 2.1 only) Web/ Authoring Tool/Support docs:

Supports

both landscape and portrait orientation are supported via css.
Also applies to:
EN 301 549 Criteria
· 9.1.3.4 (Web)
· 11.8.2 (Authoring Tool)
· 12.2.4 (Support Docs)
1.3.5 Identify Input Purpose (Level AA 2.1 only) Web/ Authoring Tool/Support docs:

Not applicable

The website/application does not collect personal information with forms as related to

https://www.w3.org/TR/WCAG21/#input-purposes


There are only a few personal information form fields in a logged-in user's preferences (such as username, name or email. These can be entered without autofill-option.

Also applies to:
EN 301 549 Criteria
· 9.1.3.5 (Web)
· 11.8.2 (Authoring Tool)
· 12.2.4 (Support Docs)
1.4.3 Contrast (Minimum) (Level AA) Web/ Authoring Tool/Support docs:

Supports

UI Elements are continuously checked for Level AA contrast conformity.
Also applies to:
EN 301 549 Criteria
· 9.1.4.3 (Web)
· 11.8.2 (Authoring Tool)
· 12.2.4 (Support Docs)
1.4.4 Resize text (Level AA) Web: Supports

Authoring Tool: Supports

Support Docs: Supports

Web: G142

Authoring Tool: G142

Support Docs: G142

Also applies to:
EN 301 549 Criteria
· 9.1.4.4 (Web)
· 11.8.2 (Authoring Tool)
· 12.2.4 (Support Docs)
1.4.5 Images of Text (Level AA) Web: Supports

Authoring Tool: Supports

Support Docs: Banner auf Hauptseite

Web: C22

Authoring Tool: C22

Support Docs: C22

Also applies to:
EN 301 549 Criteria
· 9.1.4.5 (Web)
· 11.8.2 (Authoring Tool)
· 12.2.4 (Support Docs)
1.4.10 Reflow (Level AA 2.1 only) Web:

Authoring Tool:

Web:

Authoring Tool:

Also applies to:
EN 301 549 Criteria
· 9.1.4.10 (Web)
· 11.8.2 (Authoring Tool)
· 12.2.4 (Support Docs)
1.4.11 Non-text Contrast (Level AA 2.1 only) Web:

Authoring Tool:

Web:

Authoring Tool:

Also applies to:
EN 301 549 Criteria
· 9.1.4.11 (Web)
· 11.8.2 (Authoring Tool)
· 12.2.4 (Support Docs)
1.4.12 Text Spacing (Level AA 2.1 only) Web:

Authoring Tool:

Web:

Authoring Tool:

Also applies to:
EN 301 549 Criteria
· 9.1.4.12 (Web)
· 11.8.2 (Authoring Tool)
· 12.2.4 (Support Docs)
1.4.13 Content on Hover or Focus (Level AA 2.1 only) Web:

Authoring Tool:

Web:

Authoring Tool:

Also applies to:
EN 301 549 Criteria
· 9.1.4.13 (Web)
· 11.8.2 (Authoring Tool)
· 12.2.4 (Support Docs)
2.4.5 Multiple Ways (Level AA) Web:

Authoring Tool:

Web:

Authoring Tool:

Also applies to:
EN 301 549 Criteria
· 9.2.4.5 (Web)
· 11.8.2 (Authoring Tool)
· 12.2.4 (Support Docs)
2.4.6 Headings and Labels (Level AA) Web:

Authoring Tool:

Web:

Authoring Tool:

Also applies to:
EN 301 549 Criteria
· 9.2.4.6 (Web)
· 11.8.2 (Authoring Tool)
· 12.2.4 (Support Docs)
2.4.7. Focus Visible (Level AA) Web:

Authoring Tool:

Web:

Authoring Tool:

Also applies to:
EN 301 549 Criteria
· 9.2.4.7 (Web)
· 11.8.2 (Authoring Tool)
· 12.2.4 (Support Docs)
3.1.2 Language of Parts (Level AA) Web: Supports (user task)

Authoring Tool: Supports

Support Docs: Supports

Web: H58

Authoring Tool: H58

Support Docs: (different DE/EN wikis)

Also applies to:
EN 301 549 Criteria
· 9.3.1.2 (Web)
· 11.8.2 (Web)
· 12.2.4 (Support Docs)
3.2.3 Consistent Navigation (Level AA) Web:

Authoring Tool:

Web:

Authoring Tool:

Also applies to:
EN 301 549 Criteria
· 9.3.2.3 (Web)
· 11.8.2 (Authoring Tool)
· 12.2.4 (Support Docs)
3.2.4 Consistent Identification (Level AA) Web:

Authoring Tool:

Web:

Authoring Tool:

Also applies to:
EN 301 549 Criteria
· 9.3.2.4 (Web)
· 11.8.2 (Authoring Tool)
· 12.2.4 (Support Docs)
3.3.3 Error Suggestion (Level AA) Web:

Authoring Tool:

Web:

Authoring Tool:

Also applies to:
EN 301 549 Criteria
· 9.3.3.3 (Web)
· 11.8.2 (Authoring Tool)
· 12.2.4 (Support Docs)
3.3.4 Error Prevention (Legal, Financial, Data) (Level AA) Web:

Authoring Tool:

Web:

Authoring Tool:

Also applies to:
EN 301 549 Criteria
· 9.3.3.4 (Web)
· 11.8.2 (Authoring Tool)
· 12.2.4 (Support Docs)
4.1.3 Status Messages (Level AA 2.1 only) Web:

Authoring Tool:

Web:

Authoring Tool:

Also applies to:
EN 301 549 Criteria
· 9.4.1.3 (Web)
· 11.8.2 (Authoring Tool)
· 12.2.4 (Support Docs)

EN 301 549 Report[edit | edit source]

Notes:

Chapter 4: Functional Performance Statements (FPS)[edit | edit source]

Notes:

Criteria Conformance Level Remarks and Explanations
4.2.1 Usage without vision AA Interface can be accessed with a screen reader.
4.2.2 Usage with limited vision AA Interface works with contrast settings of the operating system and allows content magnification.
4.2.3 Usage without perception of colour AA Color is not used by itself to indicate meaning. Additional symbols or text are provided where necessary.
4.2.4 Usage without hearing AA No audio functionality is included by default. If customers use the product in a way that includes audio or video, they have to provide an accessible alternative.

BlueSpice video tutorials on YouTube provide subtitles.

4.2.5 Usage with limited hearing AA see 4.2.4
4.2.6 Usage with no or limited vocal capability n/a No feature is included that is based on voice input.
4.2.7 Usage with limited manipulation or strength AA Keyboard or mouse-based navigation.
4.2.8 Usage with limited reach AA Keyboard or mouse-based navigation.
4.2.9 Minimize photosensitive seizure triggers AA No flashing functionality is present.
4.2.10 Usage with limited cognition, language or learning AA Content can be presented by authors to meet this requirement.
4.2.11 Privacy n/a not a software issue

Chapter 5: Generic Requirements[edit | edit source]

Notes:

Criteria Conformance Level Remarks and Explanations
5.1 Closed functionality Heading cell – no response required Heading cell – no response required
5.1.2 General Heading cell – no response required Heading cell – no response required
5.1.2.1 Closed functionality See 5.2 through 13 See information in 5.2 through 13
5.1.2.2 Assistive technology See 5.1.3 through 5.1.6 See information in 5.1.3 through 5.1.6
5.1.3 Non-visual access Heading cell – no response required Heading cell – no response required
5.1.3.1 Audio output of visual information
5.1.3.2 Auditory output delivery including speech
5.1.3.3 Auditory output correlation
5.1.3.4 Speech output user control
5.1.3.5 Speech output automatic interruption
5.1.3.6 Speech output for non-text content
5.1.3.7 Speech output for video information
5.1.3.8 Masked entry
5.1.3.9 Private access to personal data
5.1.3.10 Non-interfering audio output
5.1.3.11 Private listening volume
5.1.3.12 Speaker volume
5.1.3.13 Volume reset
5.1.3.14 Spoken languages
5.1.3.15 Non-visual error identification
5.1.3.16 Receipts, tickets, and transactional outputs
5.1.4 Functionality closed to text enlargement
5.1.5 Visual output for auditory information
5.1.6 Operation without keyboard interface Heading cell – no response required Heading cell – no response required
5.1.6.1 Closed functionality See 5.1.3.1 through 5.1.3.16 See information in 5.1.3.1 through 5.1.3.16
5.1.6.2 Input focus
5.1.7 Access without speech
5.2 Activation of accessibility features
5.3 Biometrics
5.4 Preservation of accessibility information during conversion
5.5 Operable parts Heading cell – no response required Heading cell – no response required
5.5.1 Means of operation
5.5.2 Operable parts discernibility
5.6 Locking or toggle controls Heading cell – no response required Heading cell – no response required
5.6.1 Tactile or auditory status
5.6.2 Visual status
5.7 Key repeat
5.8 Double-strike key acceptance
5.9 Simultaneous user actions

Chapter 9: Web (see WCAG 2.x section)[edit | edit source]

Notes:

Chapter 12: Documentation and Support Services[edit | edit source]

Notes:

Criteria Conformance Level Remarks and Explanations
12.1 Product documentation Heading cell – no response required Heading cell – no response required
12.1.1 Accessibility and compatibility features
12.1.2 Accessible documentation See WCAG 2.x section See information in WCAG 2.x section
12.2 Support Services Heading cell – no response required Heading cell – no response required
12.2.2 Information on accessibility and compatibility features
12.2.3 Effective communication
12.2.4 Accessible documentation See WCAG 2.x section See information in WCAG 2.x section
No categories assignedEdit

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