You do not have permission to edit this page, for the following reason: The action you have requested is limited to users in one of the groups: Users, Administrators, Editors, ES_editors. You can view and copy the source of this page. ==Overview== ===System overview=== BlueSpice is a webbased client-server application. On the server side, it uses a web server (Apache, IIS, Nginx), the script language PHP, a database (MySQL or MariaDB), a JAVA application server (Tomcat or Jetty), and Elasticsearch. There are several binaries required on the server, such as phantomJS and Imagemagick. Until version BlueSpice ≤ 3.2.x, a NodeJS service (Parsoid) is used as well. BlueSpice can be run in a distributed environment. All services can be put on individual servers (web server + PHP, database, application server, Elasticsearch). A common scenario is to scale the web server and PHP horizontally. Typically, inhouse deployments of BlueSpice consist of a production environment and a corresponding test environment. In scenarios with elevated SLAs, an additional QA environment is used as an intermediary before production. ===Owners, responsible persons and contacts=== BlueSpice is developed and maintained by :Hallo Welt! GmbH :Bruderwöhrdstraße 29 :93055 Regensburg :Germany :https://www.hallowelt.com For technical questions, please contact Hallo Welt! GmbH support at [mailto:email@example.com firstname.lastname@example.org]. For questions about your contract, please contact the Hallo Welt! GmbH sales team at [mailto:email@example.com firstname.lastname@example.org] . ===Operating times=== Typically, BlueSpice instances run 24/7. Operations are managed by the organization's IT department or their service providers. Hallo Welt! provides support and guidance during their office hours (8am - 6pm CET/CEST). ===System and version history=== All BlueSpice versions are documented in the BlueSpice helpdesk: https://en.wiki.bluespice.com/wiki/Setup:Release_History All changes can be retraced in our current and archived release notes: https://en.wiki.bluespice.com/wiki/Setup:Release_Notes ===Documentation=== BlueSpice maintains an online documentation which is continuously kept up to date: [https://en.wiki.bluespice.com/wiki/Setup:System_requirements https://en.wiki.bluespice.com] There is also a user manual: https://en.wiki.bluespice.com/wiki/UserManual:User_Manual_Introduction Administration is documented here: https://en.wiki.bluespice.com/wiki/UserManual:Admin_Manual_Introduction In addition, there is a community forum: https://sourceforge.net/p/bluespice/_list/tickets News about the product can be found in our blog: https://bluespice.com/category/news-know-how/ Also, BlueSpice maintains a newsletter. Sign up here: https://bluespice.com/ For more information, follow us on Twitter: https://twitter.com/BlueSpiceTweets ===Installation manual Windows/Linux (including upgrade instructions)=== BlueSpice maintains an online installation manual: https://en.wiki.bluespice.com/wiki/Setup:Installation_Guide Return to Setup:BlueSpice Operating Manual. Retrieved from "https://en.wiki.bluespice.com/wiki/Setup:BlueSpice_Operating_Manual"