Accessibility/VPAT BS4

Report Info

Voluntary Accessibility Conformance Report, EN 301 549 Edition (Based on VPAT® Version 2.4)

Name of Product/Version: BlueSpice 4.1

Report Date: 10/07/2022

Product Description: Web-based MediaWiki knowledge management tool

Contact Information: Submit a support form.

Notes:

Evaluation Methods Used:

• WCAG 2.1 Acceptance Criteria
• NVDA Screen reader with Chrome (best effort use) / Partial JAWS screenreader testing
• PDF testing: PAC 3 (PDF Accessibility Checker), PAVE (PDF Accessibility)

Applicable Standards/Guidelines

This report covers the degree of conforman1ce for the following accessibility standard/guidelines:

Standard/Guideline	Included In Report
Web Content Accessibility Guidelines 2.1	Level A (Target: Level AA)
EN 301 549 Accessibility requirements suitable for public procurement of ICT products and services in Europe, - V3.1.1 (2019-11)	Not yet documented

Terms

The terms used in the Conformance Level information are defined as follows:

• Supports: The functionality of the product has at least one method that meets the criterion without known defects or meets with equivalent facilitation.
• Partially Supports: Some functionality of the product does not meet the criterion.
• Does Not Support: The majority of product functionality does not meet the criterion.
• Not Applicable: The criterion is not relevant to the product.
• Not Evaluated: The product has not been evaluated against the criterion. This can be used only in WCAG Level AAA criteria.

WCAG 2.x Report

Tables 1 and 2 document conformance with EN 301 549:

• Chapter 9 - Web

• Sections 10.1-10.4 of Chapter 10 - Non-Web documents
• Sections 12.1.2 and 12.2.4 of Chapter 12 - Documentation

Note: When reporting on conformance with the WCAG 2.x Success Criteria, they are scoped for full pages, complete processes, and accessibility-supported ways of using technology as documented in the WCAG 2.0 Conformance Requirements.

PDF output of wiki pages

PDF output of wiki pages is currently not sufficiently tagged and therefore cannot produce accessible PDFs.

It is, however, possible for users to upload and link accessible PDFs in the wiki.

Support documents

BlueSpice is documented in BlueSpice-based wikis. Therefore, the same criteria for Web/Authoring tools also apply for Support Docs. When content in and for these wikis is created (such as videos and wiki pages), these pages are frequently reviewed for accessibility (such as heading levels, alt-text, table syntax and captioning/transcripts for videos). In addition, the helpdesk footer contains an accessibilty link to an accessibility disclaimer that allows users to provide feedback.

Bundled extensions

All extensions and functionality developed by HalloWelt! is regularly tested for accessibility issues starting with BlueSpice 4.1. Other bundled extensions not developed by HalloWelt! can have issues that need to be resolved by the according developers. We take as much time as possible to also review these extensions and provide accessibility information for them. See attached list of extensions.

Table 1: Success Criteria, Level A

Note: The self-assessment for this evaluation has been conducted to the best of our knowledge regarding accessibility testing.

Criteria	Conformance Level	Remarks and Explanations
1.1.1 Non-text Content (Level A)	Web: Supports Authoring tool: Supports Support docs: Supports	Web: GUI Elements (G94) Authoring Tool: (H37 user task)
Also applies to:
EN 301 549 Criteria
· 9.1.1.1 (Web)
· 11.8.2 (Authoring Tool)
· 12.2.4 (Support Docs)
1.2.1 Audio-only and Video-only (Prerecorded) (Level A)	Web/Authoring tool: Video: Supports Audio: Supports Support docs: Supports	Web/Authoring tool: Videos have to be captioned and hosted outside the wiki to have captions. Linked audio files are embedded with standard HTML<audio> tag. Support Docs: Video Tutorials are screencasts that are uploaded to YouTube including a caption file.
Also applies to:
EN 301 549 Criteria
· 9.1.2.1 (Web)
· 11.8.2 (Authoring Tool)
· 12.2.4 (Support Docs)
1.2.2 Captions (Prerecorded) (Level A)	Web/Authoring tool: Video: Supports Audio: Supports Support docs: Supports	Web: Audio can be accompanied by text file; Accessible video can be uploaded to video streaming services. Embedded video: uses tandard video-html-Tag. Authoring Tool: n/a - no authoring tool available. Support docs: Video Tutorials are screencasts that are uploaded to YouTube including a caption file.
Also applies to:
EN 301 549 Criteria
· 9.1.2.2 (Web)
· 11.8.2 (Authoring Tool)
· 12.2.4 (Support Docs)
1.2.3 Audio Description or Media Alternative (Prerecorded) (Level A)	Web/Authoring tool: Supports Support docs: Supports	Web/Authoring tool: it is the responsibility of users to provide media alternatives to support this criterion. Support docs: Video tutorials are hosted on YouTube. Audio track and caption file already provides the necessary information.
Also applies to:
EN 301 549 Criteria
· 9.1.2.3 (Web)
· 11.8.2 (Authoring Tool)
· 12.2.4 (Support Docs)
1.3.1 Info and Relationships (Level A)	Web/Authoring tool: Supports Support docs: Supports	Use of ARIA landmarks roles and labels throughout the GUI.
Also applies to:
EN 301 549 Criteria
· 9.1.3.1 (Web)
· 11.8.2 (Authoring Tool)
· 12.2.4 (Support Docs)
1.3.2 Meaningful Sequence (Level A)	Web/ Authoring tool/Support docs: Supports	Skiplinks, sequence of menus and sidebars organized with landmarks
Also applies to:
EN 301 549 Criteria
· 9.1.3.2 (Web)
· 11.8.2 (Authoring Tool)
· 12.2.4 (Support Docs)
1.3.3 Sensory Characteristics (Level A)	Web/Authoring tool/Support docs: Not applicable	Elements are not dependent on or referenced by shape, size, sound or location
Also applies to:
EN 301 549 Criteria
· 9.1.3.3 (Web)
· 11.8.2 (Authoring Tool)
· 12.2.4 (Support Docs)
1.4.1 Use of Color (Level A)	Web/Authoring tool/Support docs: Supports	Where buttons or other elments uses color, the label conveys the meaning of the button. No other color elements that convey meaning currently exist.
Also applies to:
EN 301 549 Criteria
· 9.1.4.1 (Web)
· 11.8.2 (Authoring Tool)
· 12.2.4 (Support Docs)
1.4.2 Audio Control (Level A)	Web/Authoring tool/Support docs: Supports	There is no default audio content provided. Users need to adhere to this criterion when creating content.
Also applies to:
EN 301 549 Criteria
· 9.1.4.2 (Web)
· 11.8.2 (Authoring Tool)
· 12.2.4 (Support Docs)
2.1.1 Keyboard (Level A)	Web/Authoring tool: Partially supports Support docs: Supports	All extensions and functionality developed by Hallo Welt! is regularly tested for keyboard functionality. Other bundled extensions not developed by Hallo Welt can have issues that need to be resolved by the according developers. See attached list of extensions. Keyboard traps in visual editing mode can be circumvented by adding content in source editing mode.
Also applies to:
EN 301 549 Criteria
· 9.2.1.1 (Web)
· 11.8.2 (Authoring Tool)
· 12.2.4 (Support Docs)
2.1.2 No Keyboard Trap (Level A)	Web/Authoring Tool/Support docs: Partially supports	Same as 2.1.1
Also applies to:
EN 301 549 Criteria
· 9.2.1.2 (Web)
· 11.8.2 (Authoring Tool)
· 12.2.4 (Support Docs)
2.1.4 Character Key Shortcuts (Level A 2.1 only)	Web/ Authoring Tool/Support docs: Not applicable	Character key shortcusts are not used.
Also applies to:
EN 301 549 Criteria
· 9.2.1.4 (Web)
· 11.8.2 (Authoring Tool)
· 12.2.4 (Support Docs)
2.2.1 Timing Adjustable (Level A)	Web/ Authoring Tool/Support docs: Not applicable	No timed content or functionality is used.
Also applies to:
EN 301 549 Criteria
· 9.2.2.1 (Web)
· 11.8.2 (Authoring Tool)
· 12.2.4 (Support Docs)
2.2.2 Pause, Stop, Hide (Level A)	Web/ Authoring Tool/Support docs: Not applicable	No moving, blinking, scrolling, or auto-updating information that starts automatically is used.
Also applies to:
EN 301 549 Criteria
· 9.2.2.2 (Web)
· 11.8.2 (Authoring Tool)
· 12.2.4 (Support Docs)
2.3.1 Three Flashes or Below Threshold (Level A)	Web/ Authoring Tool/Support docs: Not applicable	No flashing or blinking functionality is used.
Also applies to:
EN 301 549 Criteria
· 9.2.3.1 (Web)
· 11.8.2 (Authoring Tool)
· 12.2.4 (Support Docs)
2.4.1 Bypass Blocks (Level A)	Web/Authoring tool/Support docs: Supports	Skip links (G124) and Aria landmarks (ARIA11) are provided.
Also applies to:
EN 301 549 Criteria
· 9.2.4.1 (Web)
· 11.8.2 (Authoring Tool)
· 12.2.4 (Support Docs)
2.4.2 Page Titled (Level A)	Web/Authoring tool/Support docs: Supports	Users can provide meaningful H1 text (as page name or display title)
Also applies to:
EN 301 549 Criteria
· 9.2.4.2 (Web)
· 11.8.2 (Authoring Tool)
· 12.2.4 (Support Docs)
2.4.3 Focus Order (Level A)	Web/Authoring tool: Partially supports Support docs: Supports	All extensions and functionality developed by HalloWelt! is regularly tested for keyboard functionality and focus order. Other bundled extensions not developed by HalloWelt can have issues that need to be resolved by the according developers. See attached list of extensions.
Also applies to:
EN 301 549 Criteria
· 9.2.4.3 (Web)
· 11.8.2 (Authoring Tool)
· 12.2.4 (Support Docs)
2.4.4 Link Purpose (In Context) (Level A)	Web/Authoring tool/Support docs: Supports	Web: Authoring Tool: Techniques used G91, ARIA7, ARA8
Also applies to:
EN 301 549 Criteria
· 9.2.4.4 (Web)
· 11.8.2 (Authoring Tool)
· 12.2.4 (Support Docs)
2.5.1 Pointer Gestures (Level A 2.1 only)	Web/Authoring tool/Support docs: Not applicable	Application does not use functionality that uses multipoint or path-based gestures for operation.
Also applies to:
EN 301 549 Criteria
· 9.2.5.1 (Web)
· 11.8.2 (Authoring Tool)
· 12.2.4 (Support Docs)
2.5.2 Pointer Cancellation (Level A 2.1 only)	Authoring tool: Supported Web/Support docs: Not applicable	For content that is draggable, releasing the picked-up item outside a drop target reverses the action.
Also applies to:
EN 301 549 Criteria
· 9.2.5.2 (Web)
· 11.8.2 (Authoring Tool)
2.5.3 Label in Name (Level A 2.1 only)	Web/Authoring tool/Support docs: Partially supports	For controls with a visible label (e.g., link text, button text, programmatically linked label, images in links with text) the accessible name is not always the same as the visible label. The accessible name does not always contain a match for the string of the visible label.
Also applies to:
EN 301 549 Criteria
· 9.2.5.3 (Web)
· 11.8.2 (Authoring Tool)
· 12.2.4 (Support Docs)
· 12.2.4 (Support Docs)
2.5.4 Motion Actuation (Level A 2.1 only)	Web/ Authoring Tool/Support docs: Not applicable	No device motion elements such as shaking or tilting of the user device are used.
Also applies to:
EN 301 549 Criteria
· 9.2.5.4 (Web)
· 11.8.2 (Authoring Tool)
· 12.2.4 (Support Docs)
3.1.1 Language of Page (Level A)	Web/ Authoring Tool/Support docs: Supports	Lang attribute on html element is set (H57)
Also applies to:
EN 301 549 Criteria
· 9.3.1.1 (Web)
· 11.8.2 (Authoring Tool)
· 12.2.4 (Support Docs)
3.2.1 On Focus (Level A)	Web/Authoring tool: Partially supports Support docs: Supports	All extensions and functionality developed by HalloWelt! is regularly tested for keyboard functionality and focus order. Other bundled extensions not developed by HalloWelt can have issues that need to be resolved by the according developers. See attached list of extensions.
Also applies to:
EN 301 549 Criteria
· 9.3.2.1 (Web)
· 11.8.2 (Authoring Tool)
· 12.2.4 (Support Docs)
3.2.2 On Input (Level A)	Web/Authoring tool: Partially supports Support docs: Supports	Forms are not automatically submitted when a user changes a field.
Also applies to:
EN 301 549 Criteria
· 9.3.2.2 (Web)
· 11.8.2 (Authoring Tool)
· 12.2.4 (Support Docs)
3.3.1 Error Identification (Level A)	Web/Authoring tool: Partially supports Support docs: Not applicable	Errors are displayed and announced correctly. Alert banners with aria role alert conditional dialogs need to be acknowledged Not supported: No warnings in some cases, e.g. when a book is created without saving it.
Also applies to:
EN 301 549 Criteria
· 9.3.3.1 (Web)
· 11.8.2 (Authoring Tool)
· 12.2.4 (Support Docs)
3.3.2 Labels or Instructions (Level A)	Web/ Authoring Tool/Support docs: Supports	Labels or instructions are provided when content requires user input. (ARIA1,9, G89, H71, G184)
Also applies to:
EN 301 549 Criteria
· 9.3.3.2 (Web)
· 11.8.2 (Authoring Tool)
· 12.2.4 (Support Docs)
4.1.1 Parsing (Level A)	Web/ Authoring Tool/Support docs: Supports	Correct parsing is continuously checked in IDEs as well as browser checks (Chrome Lighthouse). Errors are reported in ticket system.
Also applies to:
EN 301 549 Criteria
· 9.4.1.1 (Web)
· 11.8.2 (Authoring Tool)
· 12.2.4 (Support Docs)
4.1.2 Name, Role, Value (Level A)	Web/ Authoring Tool/Support docs: Partially supports	Mainly standard HTML controls and common frameworks such as bootstrap are used to create interace components. Applied techniques: Aria14,16; H91, H44, H64, H88 Not supported: ExtJS Grid pagination currently does not correctly identify buttons. This functionality is used on many tables throughout the wiki.
Also applies to:
EN 301 549 Criteria
· 9.4.1.2 (Web)
· 11.8.2 (Authoring Tool)
· 12.2.4 (Support Docs)

Table 2: Success Criteria, Level AA

Notes:

Criteria	Conformance Level	Remarks and Explanations
1.2.4 Captions (Live) (Level AA)	Web/ Authoring Tool/Support docs: Not applicable	No live audio content is provided.
Also applies to:
EN 301 549 Criteria
· 9.1.2.4 (Web)
· 11.8.2 (Authoring Tool)
· 12.2.4 (Support Docs)
1.2.5 Audio Description (Prerecorded) (Level AA)	Web/ Authoring Tool/Support docs: Supports	Web/Authoring Tool: No audio content is provided. Support docs: Video tutorials have subtitles.
Also applies to:
EN 301 549 Criteria
· 9.1.2.5 (Web)
· 11.8.2 (Authoring Tool)
· 12.2.4 (Support Docs)
1.3.4 Orientation (Level AA 2.1 only)	Web/ Authoring Tool/Support docs: Supports	both landscape and portrait orientation are supported via css.
Also applies to:
EN 301 549 Criteria
· 9.1.3.4 (Web)
· 11.8.2 (Authoring Tool)
· 12.2.4 (Support Docs)
1.3.5 Identify Input Purpose (Level AA 2.1 only)	Web/ Authoring Tool/Support docs: Not applicable	The website/application does not collect personal information with forms as related to https://www.w3.org/TR/WCAG21/#input-purposes There are only a few personal information form fields in a logged-in user's preferences (such as username, name or email. These can be entered without autofill-option.
Also applies to:
EN 301 549 Criteria
· 9.1.3.5 (Web)
· 11.8.2 (Authoring Tool)
· 12.2.4 (Support Docs)
1.4.3 Contrast (Minimum) (Level AA)	Web/ Authoring Tool/Support docs: Supports	UI Elements are continuously checked for Level AA contrast conformity.
Also applies to:
EN 301 549 Criteria
· 9.1.4.3 (Web)
· 11.8.2 (Authoring Tool)
· 12.2.4 (Support Docs)
1.4.4 Resize text (Level AA)	Web: Supports Authoring Tool: Supports Support Docs: Supports
Also applies to:
EN 301 549 Criteria
· 9.1.4.4 (Web)
· 11.8.2 (Authoring Tool)
· 12.2.4 (Support Docs)		Web: G142 Authoring Tool: G142 Support Docs: G142
1.4.5 Images of Text (Level AA)	Web: Supports Authoring Tool: Supports Support Docs: Supports	Web: C22 Authoring Tool: C22 Support Docs: C22
Also applies to:
EN 301 549 Criteria
· 9.1.4.5 (Web)
· 11.8.2 (Authoring Tool)
· 12.2.4 (Support Docs)
1.4.10 Reflow (Level AA 2.1 only)	Web: Authoring Tool:	Web: Authoring Tool:
Also applies to:
EN 301 549 Criteria
· 9.1.4.10 (Web)
· 11.8.2 (Authoring Tool)
· 12.2.4 (Support Docs)
1.4.11 Non-text Contrast (Level AA 2.1 only)	Web: Authoring Tool:	Web: Authoring Tool:
Also applies to:
EN 301 549 Criteria
· 9.1.4.11 (Web)
· 11.8.2 (Authoring Tool)
· 12.2.4 (Support Docs)
1.4.12 Text Spacing (Level AA 2.1 only)
Also applies to:
EN 301 549 Criteria
· 9.1.4.12 (Web)
· 11.8.2 (Authoring Tool)
· 12.2.4 (Support Docs)	Web / Authoring Tool / Support Docs: Supports	Web: Authoring Tool:
1.4.13 Content on Hover or Focus (Level AA 2.1 only)	Web: Authoring Tool:	Web: Authoring Tool:
Also applies to:
EN 301 549 Criteria
· 9.1.4.13 (Web)
· 11.8.2 (Authoring Tool)
· 12.2.4 (Support Docs)
2.4.5 Multiple Ways (Level AA)	Web: Authoring Tool:	Web: Authoring Tool:
Also applies to:
EN 301 549 Criteria
· 9.2.4.5 (Web)
· 11.8.2 (Authoring Tool)
· 12.2.4 (Support Docs)
2.4.6 Headings and Labels (Level AA)	Web: Authoring Tool:	Web: Authoring Tool:
Also applies to:
EN 301 549 Criteria
· 9.2.4.6 (Web)
· 11.8.2 (Authoring Tool)
· 12.2.4 (Support Docs)
2.4.7. Focus Visible (Level AA)	Web: Authoring Tool:	Web: Authoring Tool:
Also applies to:
EN 301 549 Criteria
· 9.2.4.7 (Web)
· 11.8.2 (Authoring Tool)
· 12.2.4 (Support Docs)
3.1.2 Language of Parts (Level AA)	Web: Supports (user task) Authoring Tool: Supports Support Docs: Supports	Web: H58 Authoring Tool: H58 Support Docs: (different DE/EN wikis)
Also applies to:
EN 301 549 Criteria
· 9.3.1.2 (Web)
· 11.8.2 (Web)
· 12.2.4 (Support Docs)
3.2.3 Consistent Navigation (Level AA)	Web: Authoring Tool:	Web: Authoring Tool:
Also applies to:
EN 301 549 Criteria
· 9.3.2.3 (Web)
· 11.8.2 (Authoring Tool)
· 12.2.4 (Support Docs)
3.2.4 Consistent Identification (Level AA)	Web: Authoring Tool:	Web: Authoring Tool:
Also applies to:
EN 301 549 Criteria
· 9.3.2.4 (Web)
· 11.8.2 (Authoring Tool)
· 12.2.4 (Support Docs)
3.3.3 Error Suggestion (Level AA)	Web: Authoring Tool:	Web: Authoring Tool:
Also applies to:
EN 301 549 Criteria
· 9.3.3.3 (Web)
· 11.8.2 (Authoring Tool)
· 12.2.4 (Support Docs)
3.3.4 Error Prevention (Legal, Financial, Data) (Level AA)	Web: Authoring Tool:	Web: Authoring Tool:
Also applies to:
EN 301 549 Criteria
· 9.3.3.4 (Web)
· 11.8.2 (Authoring Tool)
· 12.2.4 (Support Docs)
4.1.3 Status Messages (Level AA 2.1 only)	Web: Authoring Tool:	Web: Authoring Tool:
Also applies to:
EN 301 549 Criteria
· 9.4.1.3 (Web)
· 11.8.2 (Authoring Tool)
· 12.2.4 (Support Docs)

EN 301 549 Report

Notes:

Chapter 4: Functional Performance Statements (FPS)

Notes:

Criteria	Conformance Level	Remarks and Explanations
4.2.1 Usage without vision	AA	Interface can be accessed with a screen reader.
4.2.2 Usage with limited vision	AA	Interface works with contrast settings of the operating system and allows content magnification.
4.2.3 Usage without perception of colour	AA	Color is not used by itself to indicate meaning. Additional symbols or text are provided where necessary.
4.2.4 Usage without hearing	AA	No audio functionality is included by default. If customers use the product in a way that includes audio or video, they have to provide an accessible alternative. BlueSpice video tutorials on YouTube provide subtitles.
4.2.5 Usage with limited hearing	AA	see 4.2.4
4.2.6 Usage with no or limited vocal capability	n/a	No feature is included that is based on voice input.
4.2.7 Usage with limited manipulation or strength	AA	Keyboard or mouse-based navigation.
4.2.8 Usage with limited reach	AA	Keyboard or mouse-based navigation.
4.2.9 Minimize photosensitive seizure triggers	AA	No flashing functionality is present.
4.2.10 Usage with limited cognition, language or learning	AA	Content can be presented by authors to meet this requirement.
4.2.11 Privacy	n/a	not a software issue

Chapter 5: Generic Requirements

Notes:

Criteria	Conformance Level	Remarks and Explanations
5.1 Closed functionality	Heading cell – no response required	Heading cell – no response required
5.1.2 General	Heading cell – no response required	Heading cell – no response required
5.1.2.1 Closed functionality	See 5.2 through 13	See information in 5.2 through 13
5.1.2.2 Assistive technology	See 5.1.3 through 5.1.6	See information in 5.1.3 through 5.1.6
5.1.3 Non-visual access	Heading cell – no response required	Heading cell – no response required
5.1.3.1 Audio output of visual information
5.1.3.2 Auditory output delivery including speech
5.1.3.3 Auditory output correlation
5.1.3.4 Speech output user control
5.1.3.5 Speech output automatic interruption
5.1.3.6 Speech output for non-text content
5.1.3.7 Speech output for video information
5.1.3.8 Masked entry
5.1.3.9 Private access to personal data
5.1.3.10 Non-interfering audio output
5.1.3.11 Private listening volume
5.1.3.12 Speaker volume
5.1.3.13 Volume reset
5.1.3.14 Spoken languages
5.1.3.15 Non-visual error identification
5.1.3.16 Receipts, tickets, and transactional outputs
5.1.4 Functionality closed to text enlargement
5.1.5 Visual output for auditory information
5.1.6 Operation without keyboard interface	Heading cell – no response required	Heading cell – no response required
5.1.6.1 Closed functionality	See 5.1.3.1 through 5.1.3.16	See information in 5.1.3.1 through 5.1.3.16
5.1.6.2 Input focus
5.1.7 Access without speech
5.2 Activation of accessibility features
5.3 Biometrics
5.4 Preservation of accessibility information during conversion
5.5 Operable parts	Heading cell – no response required	Heading cell – no response required
5.5.1 Means of operation
5.5.2 Operable parts discernibility
5.6 Locking or toggle controls	Heading cell – no response required	Heading cell – no response required
5.6.1 Tactile or auditory status
5.6.2 Visual status
5.7 Key repeat
5.8 Double-strike key acceptance
5.9 Simultaneous user actions

Chapter 9: Web (see WCAG 2.x section)

Notes:

Chapter 12: Documentation and Support Services

Notes:

Criteria	Conformance Level	Remarks and Explanations
12.1 Product documentation	Heading cell – no response required	Heading cell – no response required
12.1.1 Accessibility and compatibility features
12.1.2 Accessible documentation	See WCAG 2.x section	See information in WCAG 2.x section
12.2 Support Services	Heading cell – no response required	Heading cell – no response required
12.2.2 Information on accessibility and compatibility features
12.2.3 Effective communication
12.2.4 Accessible documentation	See WCAG 2.x section	See information in WCAG 2.x section

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